FAQ

Frequently Asked Questions

Excited to get started, but still have a few questions?

Take a look at some of the most common topics below, and if you still need further assistance please contact us.

How much does a website cost?

Every project is different, so our pricing is based on packages tailored to your needs. We start by discussing your goals, scope, and timeline, then recommend the package that fits your project. Tell us about your project through our GET A QUOTE form or call (561) 316-7497.

Why should we hire Create Media Labs?

With nearly 20 years of design and development experience, we take the time to understand your business before we design anything. Every project follows a clear process, is built to perform, and comes with clear communication from kickoff to launch.

Will I have a say in the creative process?

Yes. You will be involved at key milestones throughout the project. Every project includes two structured revision rounds per phase, so feedback stays focused and timelines stay on track. Additional rounds are available as change requests.

Does Create Media Labs offer photography or video services?

Yes we do offer photography services focused on Real Estate Photography and Drone Photography to customers in South Florida. To learn more please contact us.

Does Create Media Labs offer hosting services?

We suggest Flywheel hosting services. In particular we highly recommend the Flywheel Managed WordPress hosting platform.

How long will it take until my project is finished?

Most websites launch in 6 to 8 weeks, and brand identity projects typically take 3 to 5 weeks. Rush timelines are available for an additional fee. Contact us if you have questions about your specific project timeline.

How does your logo design process work?

We start with a discovery conversation about your business, audience, and goals. We then present two to three strategically distinct directions and refine the strongest one into a complete identity, delivered with all the logo files you need for print and digital.

Will I receive the source files?

Yes the client can receive the files required for their project in case someone should need to edit in the future. If the client doesn’t need the files then we simply won’t send.

I have a rush project, can you help me?

Yes depending on the timeline and other projects in queue. We can accommodate most rush projects. We are known to deliver exceptional work even on last minute deadlines. Contact us if you are in an emergency situation and we will help the best we can. Please understand we do charge an additional fee for rush jobs.

LET’S CREATE SOMETHING AMAZING! WE’RE READY WHEN YOU ARE.